Delivery Terms

Delivery Terms

Important notice regarding Covid-19.

Due to the current situation, we are unable to dispatch orders placed on or after 29/03/2020 until at least 12/04/2020 .

We trust that you will understand that these are exceptional measures for exceptional times as all of us change how we do things so as to protect public health.

 

Ordinarily orders placed before noon Monday to Friday (excluding bank holidays) will be shipped the same day. Delivery in Republic of Ireland and Northern Ireland takes 1-2 working days once shipped*. Delivery to Great Britain and Channel Islands takes 2-4 days once shipped*.

Should there be a delay – you will be notified immediately via e-mail.

* Due to circumstances beyond the control of cogsthebrainshop.ie some deliveries may take longer than expected due to strikes, incorrect address, our selected courier’s operational failures etc. Please ensure you pay careful attention to the address box and contact phone number at the checkout stage as this will form your address label for shipping.

Failed deliveries from the courier cannot be replaced until the item is returned by our courier to cogsthebrainshop.com. In the event of a failed delivery, the goods are returned to us promptly by the couriers. Once we have received the goods back we will ring you and try and verify your correct delivery address or we will cancel your order if required.

Delivery Addresses

We currently ship to the following countries: Ireland, Northern Ireland, Great Britain and Europe.

Please note that our couriers will attempt to deliver to address stated on order. However, in the event where a customer is not at this address, the courier will either leave it with a neighbour or make a second attempt at a later date.

If a courier is not able to deliver to you directly, a calling card will be left at your address notifying you of the status of the delivery.

Delivery Rates:

Customers in the Republic of Ireland and Northern Ireland and Great Britain can avail of FREE shipping when you spend €60 or more*! Delivery 
Republic of Ireland (up to 30kg)  €6.50  1-2 days 
Northern Ireland + GB (up to 20kg)  £6.00  2-4 days 
Rest of Europe (up to 5kg)  €11.00  4 – 10 days